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What if my phone is lost?

  1. Firstly, make sure the TAG La app is running, no matter in the background or foreground of your phone, and make sure your phone is in the 75ft. Bluetooth range!
  2. Double-press the TAG La’s button to ring your phone, even if it’s on silent mode!

What if you have double-pressed the TAG La’s button, but your phone still isn’t ringing?

  • This is because your TAG La isn’t in the range of your device, Bluetooth is not enabled and the TAG La app is closed.
  • Make sure you have your app and Bluetooth on all the time to prevent the TAG La device from disconnecting from your phone. Oh, and don’t forget the 75ft. Bluetooth range


  1. Hiew Wei Wei June 30, 2017 at 12:27 am - Reply

    What if my phone was stolen and turned off? How do I able to detect it although I’m in the Bluetooth range?

    • TAG La June 30, 2017 at 1:21 am - Reply

      If the device is out of bluetooth range then you might not be able to ring your phone. TAG La is an item finder that helps you keep track of your daily object rather than a GPS tracker. =)

      • Hiew Wei Wei July 1, 2017 at 12:03 pm - Reply

        If my phone is turned off ? TAG la is unable to help me right ? The phone can’t ring under switch off mode…

        • TAG La July 1, 2017 at 12:09 pm - Reply

          Yeap, it can’t work while your phone is turned off =)

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